The following upgrade paths and scenarios are supported.

Product Version Numbers

Previously, VMware Identity Manager moved from a major.minor version-number model to a date-driven model represented by a year and month (yy.mm). This release is version 20.01.0.0, the previous version was 19.03, and the version before that was 3.3.

Supported Upgrade Paths

Note: If you applied security patch HW-137959, make sure you follow the instructions in Security Patch Process to Follow During Upgrade before and after you perform the upgrade.

The upgrade path from 19.03 directly to version 20.01.0.0 is supported.

If your deployment is not currently on 19.03, perform an upgrade to 19.03 first. See Upgrading to VMware Identity Manager 19.03.0.0 (Linux).
  • You can upgrade from version 3.2.0.1 or 3.3 directly to version 19.03.0.0.
  • To upgrade from a version prior to 3.2.0.1, you must first upgrade to version 3.2.0.1, and then upgrade from 3.2.0.1 to 19.03.0.0. When you perform an online upgrade, the latest version to which upgrade is permitted appears. If necessary, upgrade to the allowed version and then upgrade to 3.2.0.1. See Upgrading to VMware Identity Manager 3.2.0.1 (Linux) for information.

Compatibility with Workspace ONE UEM

VMware Product Interoperability Matrix provides details about the compatibility of current and previous versions of VMware products and components, such as VMware Workspace ONE UEM Console.

Internet Connectivity

You can upgrade from VMware Identity Manager 19.03 online or offline.

By default, the VMware Identity Manager appliance uses the VMware web site for the upgrade procedure, which requires the appliance to have Internet connectivity. You must also configure proxy server settings for the appliance, if applicable.

If your virtual appliance does not have Internet connectivity, you can perform the upgrade offline. For an offline upgrade, you download the upgrade package from My VMware. You can either use the updateoffline.hzn script to perform the upgrade or set up a local Web server to host the upgrade file.

Upgrade Scenarios

  • If you have deployed a single VMware Identity Manager appliance, upgrade it online or offline as described in Upgrading Workspace ONE Access Online or Upgrading to Workspace ONE Access 20.01 Offline.
    Note: Expect some downtime because all services are stopped during the upgrade. Plan the timing of your upgrade accordingly.
  • If you have deployed multiple VMware Identity Manager 19.03 virtual appliances in a cluster for failover or high availability, see Upgrading a Cluster.
  • To upgrade from VMware Identity Manager with minimal downtime in a multi-data center deployment scenario, see "Upgrading Workspace ONE Access with Minimal Downtime" in Installing and Configuring VMware Workspace ONE Access.