To integrate a Citrix deployment with the Workspace ONE Access service, you need the following components.

  • A Workspace ONE Access cloud service tenant or on-premises instance.
  • An Integration Broker instance installed on a supported Windows server on premises. The Integration Broker, a component of Workspace ONE Access, is the component that communicates with Citrix server farms.

    You can download the Integration Broker from https://my.vmware.com.

  • A Citrix deployment on premises.
While deploying the components, ensure that you meet these requirements:
  • The Workspace ONE Access service must be able to communicate with the Integration Broker. If you deploy multiple instances of the service appliance, ensure that all of them can communicate with the Integration Broker.
  • The Integration Broker must be able to communicate with the Citrix server farm.
Note: Using the latest available version of Workspace ONE Access and its components is recommended.