Synchronization of Citrix-published Resources and Entitlements

Workspace ONE Access synchronizes Citrix-published applications and desktops, and user entitlements, from the Citrix server farm to the Workspace ONE Access service. You can set a sync schedule to sync the resources and entitlements at regular intervals.

The Citrix farm is the single source of truth for all supported operations in Workspace ONE Access. You manage the resources and entitle users to them in the Citrix administrative interface.

When resources or entitlements are added, changed, or deleted in the Citrix farm, the information is updated in Workspace ONE Access after a sync.

Synchronization Architecture Diagram

1. The Workspace ONE Access connector connects with the Integration Broker and requests application, delivery group, and entitlements information.
2. The Integration Broker fetches the resources and entitlements information from the Citrix XML server.
3. The connector compares the new information with the existing resources and entitlements information and sends the differences to the Workspace ONE Access service.
4. The Workspace ONE Access service stores the results in the Workspace ONE Access database.