You can set the log level to DEBUG to log additional information that can help debug problems.

Procedure

  1. Log in to the machine.
  2. Change to the /usr/local/horizon/conf/ directory.
  3. Update the log level in the cfg-log4j.properties, hc-log4j.properties, and saas-log4j.properties files, which are the most commonly-used log4j files for the service.
    1. Edit the file.
    2. In the lines that have the log level set to INFO, replace INFO with DEBUG.
      For example, change:

      rootLogger.level=INFO

      to:

      rootLogger.level=DEBUG

    3. Save the file.
      A restart of the service or system is not required.