Configure multiple instances of Directory Sync for automatic failover in case a node fails to sync.

Perform the steps that follow to configure multiple instances of the Directory Sync service.


  1. Log in to the Workspace ONE Access console.
  2. Click the Identity & Access Management tab, then click Directories.
  3. Click the directory for which you would like to add another Directory Sync service.
  4. Click Sync Settings.
  5. Click Sync Service.
  6. Use the Select Sync Service drop-down menu to select other Directory Sync service instances to add to the Sync Services list and use the arrows to manage the failover order.

    Sync Service page

  7. Click Save.