Application-level events from the service can be exported to an external syslog server. Operating system events are not exported.

Since most companies do not have unlimited disk space, Workspace ONE Access does not save the complete logging history. If you want to save more history or create a centralized location for your logging history, you can set up an external syslog server.

If you do not specify a syslog server during the initial configuration, you can configure it later by logging in to the VA Configuration page of the service node you want to configure and selecting Configure Syslog. For example, select Dashboard > System Diagnostics Dashboard > VA Configuration > Configure Syslog.

Prerequisites

  • Set up an external syslog server. You can use any of the standard syslog servers available. Several syslog servers include advanced search capabilities.
  • Ensure that Workspace ONE Access can reach the syslog server on port 514 (UDP).

Procedure

  1. Log in to the Workspace ONE Access console.
  2. Select Dashboard > System Diagnostics Dashboard.
  3. Click VA Configuration of the service node you want to configure and log in with the admin user password.
  4. Select Configure Syslog in the left pane.
  5. Click Enable.
  6. Enter the IP address or the FQDN of the syslog server where you want to store the logs.
  7. Click Save.
    A copy of your logs is sent to the syslog server.
  8. If your deployment supports multi-syslog server forwarding and you want to add or remove a syslog server while the syslog service is in use, in the Manage Syslog servers configuration section, enter the IP address or the FQDN of the syslog server you want to add or remove and click the corresponding button, Add Server or Remove Server.