Apply Load Balancer Root Certificate to Workspace ONE Access

When the Workspace ONE Access virtual appliance is configured behind a load balancer, you must establish trust between the load balancer and Workspace ONE Access . In addition to copying the Workspace ONE Access root certificate to the load balancer, you must copy the load balancer root certificate to Workspace ONE Access .

Procedure

1. Obtain the load balancer root certificate.
2. Log in to the Workspace ONE Access console.
3. Select Dashboard > System Diagnostics Dashboard.
4. Click VA Configuration of the service node you want to configure and log in with the admin user password.
5. Select Install SSL Certificates > Trusted CAs.
6. Paste the load balancer root certificate into the Root or Intermediate Certificate text box.
   
   

   

   
   
7. Click Add.