The Workspace ONE Access connector uses the Java Runtime Environment (JRE). The JRE version required for the connector, version 1.8.261, is packaged with the connector installer. You are prompted to install this version during installation if it is not already installed on the Windows server. If you want to upgrade JRE on the connector server subsequently, make sure that you stay on version 1.8.x and follow this procedure to ensure that the Workspace ONE Access connector continues to work correctly after the JRE upgrade.
Note: If JRE gets upgraded automatically on the connector server, follow steps 4-5 after the upgrade.