A chain upgrade creates multiple instances of the bc-fips-1.0.x.BC-FIPS-Certified.jar file, which causes an upgrade to fail during the preupdate process.


When you try to upgrade to Workspace ONE Access, the following error message appears and the upgrade aborts.

Please validate database permissions and try upgrade again 
The pre-update process failed, upgrade aborted.


Performing a series of Workspace ONE Access upgrades might result in the creation of a bc-fips-1.0.0.BC-FIPS-Certified.jar file and a bc-fips-1.0.1.BC-FIPS-Certified.jar. The existence of both files at the same time causes the upgrade to fail.


  1. Go to the /usr/local/horizon/jre-endorsed/ directory.
  2. If both the bc-fips-1.0.0.BC-FIPS-Certified.jar file and the bc-fips-1.0.1.BC-FIPS-Certified.jar exist, delete the older version, bc-fips-1.0.0.BC-FIPS-Certified.jar, and perform the upgrade again.