Workspace ONE Access Upgrade Results in a Harmless NullPointerException Error

An upgrade of a Workspace ONE Access deployment might result in a NullPointerException error message.

Problem

When you issue the /usr/local/horizon/update/updatemgr.hzn update command, the command output might include a java.lang.NullPointerException error.

Solution

1. Ignore the NullPointerException error message.
   The upgrade succeeds as indicated at the end of the command output.
2. Proceed to reboot the virtual appliance as instructed.