You deploy the VMware Workspace ONE Access OVA file using the vSphere Web Client. You can download and deploy the OVA file from a local location that is accessible to the vSphere Web Client, or deploy it from a Web URL.

Note: Use either Firefox or Chrome browsers to deploy the OVA file. Do not use Internet Explorer.


Review Preparing to Install Workspace ONE Access.


  1. Download the VMware Workspace ONE Access OVA file from My VMware.
  2. Log in to the vSphere Web Client.
  3. Select File > Deploy OVF Template.
  4. In the Deploy OVF Template wizard, specify the following information.
    Page Description
    Source Browse to the OVA package location, or enter a specific URL.
    OVF Template Details Review the product details, including version and size requirements.
    End User License Agreement Read the End User License Agreement and click Accept.
    Name and Location Enter a name for the Workspace ONE Access virtual appliance. The name must be unique within the inventory folder and can contain up to 80 characters. Names are case sensitive.

    Select a location for the virtual appliance.

    Host / Cluster Select the host or cluster in which to run the virtual appliance.
    Resource Pool Select the resource pool.
    Storage Select the storage for the virtual appliance files. You can also select a VM Storage Profile.
    Disk Format Select the disk format for the files. For production environments, select one of the Thick Provision formats. Use the Thin Provision format for evaluation and testing.

    In the Thick Provision format, all the space required for the virtual disk is allocated during deployment. In the Thin Provision format, the disk uses only the amount of storage space that it needs for its initial operations.

    Network Mapping Map the networks used in Workspace ONE Access to networks in your inventory.
    • Timezone setting

      Select the correct time zone.

    • Join the VMware Customer Experience Improvement Program

      This product participates in VMware's Customer Experience Improvement Program ("CEIP"). Details regarding the data collected through CEIP and the purposes for which it is used by VMware are set forth at the Trust & Assurance Center at If you prefer not to participate in VMware's CEIP for this product, uncheck the box.

      You can also join or leave the CEIP for this product at any time after installation.

      Note: If your network is configured to access the Internet through HTTP proxy, to send the data collected through CEIP to VMware you must adjust the proxy settings in the VMware Workspace ONE Access virtual appliance. See Setting Proxy Server Settings for VMware Identity Manager.
    • Host Name (FQDN)

      Enter the host name to use. If this is blank, reverse DNS is used to look up the host name.

    • Networking Properties
      • To configure a static IP address for Workspace ONE Access, enter the address for the Default Gateway, DNS, IP Address, and Netmask fields.
        Note: If you have a load balancer with a Virtual IP address (VIP) in front of the DNS servers, note that Workspace ONE Access does not support using a VIP. You can specify multiple DNS servers separated by a comma.
        Important: If any of the four address fields, including Host Name, are left blank, DHCP is used.
      • To configure DHCP, leave the address fields blank.
    Note: The Domain Name and Domain Search Path fields are not used. You can leave these blank.

    (Optional) After Workspace ONE Access is installed, you can configure IP Pools. See (Optional) Add IP Pools to the Workspace ONE Access Virtual Appliance.

    Ready to Complete Review your selections and click Finish.
    Depending on your network speed, the deployment can take several minutes. You can view the progress in the progress dialog box that appears.
  5. When the deployment is complete, click Close in the progress dialog box.
  6. Select the Workspace ONE Access virtual appliance you deployed, right-click, and select Power > Power on.
    The virtual appliance is initialized. When the initialization is complete, the console screen displays the Workspace ONE Access version, IP address, and the URLs to log in to the Workspace ONE Access console and to complete the set up.
    Note: An error message might appear about the network not being detected. You can still access the https:// WS1AccessHostnameFQDN:8443/cfg/ page to configure the Workspace ONE Access settings. Rebooting the Workspace ONE Access virtual appliance clears the error message.

What to do next

  • (Optional) Add IP Pools.
  • Configure Workspace ONE Access settings, including connecting to your Active Directory or LDAP directory and selecting users and groups to sync to Workspace ONE Access.