Before you clone the Workspace ONE Access virtual appliance, you must change its Fully Qualified Domain Name (FQDN) to match the load balancer FQDN.
Prerequisites
The Workspace ONE Access instance is added to a load balancer.
You have applied the load balancer root CA certificate to Workspace ONE Access.
Procedure
Log in to the Workspace ONE Access console.
Select Dashboard > System Diagnostics Dashboard.
Click VA Configuration of the service node you want to configure and log in with the admin user password.
Click Workspace ONE Access FQDN and in the Workspace ONE Access FQDN text box change the host name part of the URL from the Workspace ONE Access host name to the load balancer host name.
For example, if your
Workspace ONE Access host name is
myservice and your load balancer host name is
mylb, you would change the URL
https://myservice.example.com
to the following:
https://mylb.example.com
Click Save.
Results
The service FQDN is changed to the load balancer FQDN.
The Identity Provider URL is changed to the load balancer URL.