Upgrading Workspace ONE Access with Minimal Downtime

With a multi-data center deployment, you can upgrade Workspace ONE Access to the next version with minimal downtime. Use this suggested workflow for rolling updates.

Refer to the diagram in Deploying Workspace ONE Access in a Secondary Data Center for Failover and Redundancy as you follow these steps.

Procedure

1. Switch routing on the Global Load Balancer to send the requests to the Data Center 2 Load Balancer.
2. Stop database replication.
3. Update the Workspace ONE Access-1 virtual appliance, then update theWorkspace ONE Access-2 virtual appliance, and then update the Workspace ONE Access-3 virtual appliance.
4. Test updates using Data Center 1 Load Balancer.
5. Once satisfied, switch Global Load Balancer to route requests to Data Center 1 Load Balancer.
6. Update the Workspace ONE Access-4 virtual appliance, then update the Workspace ONE Access-5 virtual appliance, and then update the Workspace ONE Access-6 virtual appliance.
7. Test updates using Data Center 2 Load Balancer.
8. Start database replication.