Synchronization of Citrix-published Resources and Assignments to Workspace ONE Access

Workspace ONE Access synchronizes Citrix-published applications and desktops, and user assignments, from the Citrix server farm to the Workspace ONE Access service using the Virtual App service. You can set a sync schedule to sync applications, desktops, and assignments at regular intervals.

The Citrix farm is the single source of truth for all supported operations in Workspace ONE Access. You manage the resources and entitle users to them in the Citrix administrative interface.

When resources or entitlements are added, changed, or deleted in the Citrix farm, the information is updated in Workspace ONE Access after a sync.

Synchronization Architecture Diagram

1. The Workspace ONE Access Virtual App service fetches application, desktop, and entitlements information from the Citrix XML server.
2. The Virtual App service compares the new information with the existing application, desktop, and entitlements information and sends the differences to the Workspace ONE Access service.
3. The Workspace ONE Access service stores the results in the Workspace ONE Access database.