For two-factor authentication with the VMware Verify service, enable VMware Verify in Workspace ONE Access and then add it as an authentication method in a built-in identity provider.

Prerequisites

Note: The VMware Verify authentication method will not be an available option in Workspace ONE Access after October 31, 2022. Consider using the Verify (Intelligent Hub) authentication method for two-factor authentication in Workspace ONE Access. To learn more about the Verify authentication method, see Configuring Verify (Intelligent Hub) Authentication in Workspace ONE Access..
Note: Verify (Intelligent Hub) authentication is not currently available for Workspace ONE Access on-premises deployments.

For on-premises deployments, to enable two-factor authentication with the VMware Verify service, you must add a security token to the VMware Verify page and then enable VMware Verify in the Built-in Identity provider. Create a support ticket with the VMware support group to receive the security token that enables VMware Verify. The Support team staff processes your request and updates the support ticket with instructions and a security token.

Procedure

  1. In the Workspace ONE Access console Identity & Access Management tab, go to Manage > Auth Methods.
  2. In the VMware Verify Configure column, click the icon.
  3. (On premises deployments) Paste the security token you received into the Security Token text box.
  4. Select the check box Enable VMware Verify.
  5. Click Save.

What to do next

Enable VMware Verify as an authentication method in a built-in identity provider. See Configure a Built-in Identity Provider in Workspace ONE Access.

Create an access policy rule in the default access policy to add the VMware Verify authentication method as the second authentication method in the rule.

(Optional) Customize the logo and icon that displays in the VMware Verify application on the devices. Apply custom branding to the VMware Verify sign-in page. See the Workspace ONE Access Administration guide.