Install the root or intermediate certificates that should be trusted by the Workspace ONE Access server. The Workspace ONE Access server will be able to establish secure connections to servers whose certificate chain includes any of these certificates.

If the Workspace ONE Access server is configured behind a load balancer and SSL is terminated on the load balancer, install the load balancer's root certificate.


  1. Log in to the Workspace ONE Access console.
  2. Select Dashboard > System Diagnostics Dashboard.
  3. Click VA Configuration of the service node you want to configure and log in with the admin user password.
  4. Click Install SSL Certificates, then select the Trusted CAs tab.
  5. Paste the root or intermediate certificate into the text box.
    Include everything between and including the lines -----BEGIN CERTIFICATE----- and -----END CERTIFICATE----.
  6. Click Add.