Upgrading to VMware Workspace ONE Access 23.09 (Photon Linux)
To upgrade to Workspace ONE Access 23.09, the current version of the Workspace ONE Access virtual appliances must be 22.09.x. Versions prior to 22.09.x must be upgraded to 22.09.x first, then upgraded from 22.09.x to 23.09.
Additionally, legacy connectors (version 19.03.0.1 and earlier) are not compatible with Workspace ONE Access virtual appliance version 23.09. Migrate your legacy connectors to 22.09.x (or an earlier, supported version of the enterprise connector) before upgrading your Workspace ONE Access virtual appliances to 23.09. After upgrading the virtual appliances to 23.09, upgrade the connectors to 23.09.
During the upgrade, all services are stopped; plan the upgrade with the expected downtime in mind.
Microsoft SQL server 2014 must be updated with the Microsoft SQL patch to support TLS 1.2 before you upgrade the Workspace ONE Access service appliance.
See the Upgrading to Workspace ONE Access 23.09 guide in the Workspace ONE Access documentation center for more information.
Upgrading to Workspace ONE Access Connector 23.09 (Windows)
Upgrade to Workspace ONE Access connector 23.09 is supported from versions 22.09.1.0, 22.09.0.0, 22.05, 21.08.0.1, and 21.08.0.0.
See the Upgrading to Workspace ONE Access Connector 23.09 guide for information.
Migrating Legacy Connectors
Workspace ONE Access 23.09 does not support legacy connectors (version 19.03.0.1 and earlier). The Connectors (Legacy) page has been removed from the Workspace ONE Access console.
From Workspace ONE Access connector version 19.03.x, a migration path to version 22.09 is available. The process includes installing new 22.09 connectors and migrating your existing directories and virtual apps collections to the new connectors. Migration is a one-time process, and you must migrate directories and virtual apps collections together.
After the migration is complete, you no longer need the Integration Broker for Citrix integrations. The required functionality is now part of the Virtual App service component of the Workspace ONE Access connector.
See the Migrating to Workspace ONE Access Connector 22.09 guide for information.
After migrating the legacy connectors to version 22.09, you can upgrade them from version 22.09 to 23.09.