To manage access to applications that require approval from your organization, you enable the global Enable Approvals option in Workspace ONE Access and configure licensing for specific applications.

When licensing is configured for an application, users view the application in their catalog and request use of the application. The application icon then displays a pending notification.

Workspace ONE Access sends the approval request message to the organization's configured approval REST endpoint URL. The server workflow process reviews the request and sends back an approved or denied message to Workspace ONE Access. When an application is approved, the Pending notification changes to Added and the application displays in the user's catalog.

You can view the Workspace ONE Access resource usage and resource entitlements reports to see the number of approved applications being used.

About the REST API Approval Engine

The REST API approval engine uses an external approval tool that routes through your Webserver REST API to perform the request and approval responses. You enter your REST API URL in the Workspace ONE Access console and configure your REST APIs with the Workspace ONE Access OAuth client credential values and the call out request and response action.