Before you upgrade the VMware Identity Manager virtual appliance offline, perform these prerequisite tasks.

  • Verify that at least 4 GB of disk space is available on the primary root partition of the virtual appliance.
  • To capture the entire state of the virtual appliance before you update, take a snapshot of your virtual appliance.

    For information about how to take snapshots, see the vSphere Virtual Machine Administration guide.

  • If you revoked the db_owner role on the Microsoft SQL database, as described in the 3.3 version of the Installing and Configuring VMware Identity Manager for Linux guide, you must add it back before performing the upgrade, otherwise upgrade fails.
    1. Log in to the Microsoft SQL Server Management Studio as a user with sysadmin privileges.
    2. Connect to the database instance for VMware Identity Manager.
    3. Enter the following commands.

      If you are using Windows Authentication mode, use the following commands: 

      USE <saasdb>;
ALTER ROLE db_owner ADD MEMBER <domain\username>; GO

      Make sure that you replace <saasdb> with your database name and <domain\username> with the relevant domain and user name.

      If you are using SQL Server Authentication mode, use the following commands: 
      USE <saasdb>;
ALTER ROLE db_owner ADD MEMBER <loginusername>; GO

      Make sure that you replace <saasdb> with your database name and <loginusername> with the relevant user name.

  • Take the appropriate snapshots.
    • Take a snapshot of each VMware Identity Manager appliance in your deployment.
    • If you are using an external Microsoft SQL database, take a snapshot or backup of the external database.
  • Confirm that SSL certificates requirements are met.

    If you are using VMware Identity Manager with VMware vRealize Automation 8.1, configure SSL certificates following the instructions in Enable Tenant-In-Host Name Multi-Tenancy with vRealize Automation 8.1.

  • If you are upgrading using the updateoffline.hzn script and your deployment includes a proxy server, disable the proxy server.
    Disable the proxy server from the command line.
    1. Run the following command. 
      yast2

      The YaST2 Control Center dialog box opens.

    2. Select Network services.
    3. Select Proxy.

      The Proxy Configuration dialog box opens.

    4. If selected, deselect Enable proxy.
    5. Quit the YaST2 utility.

      After a successful upgrade, enable the proxy server again.