You can collect a bundle of log files. You obtain the bundle from the VMware Identity Manager appliance configuration page.
The following log files are collected in the bundle.
|Component||Location of Log File||Description|
|Apache Tomcat Logs (catalina.log)||/opt/vmware/horizon/workspace/logs/catalina.log||
Apache Tomcat records messages that are not recorded in other log files.
|Configurator Logs (configurator.log)||/opt/vmware/horizon/workspace/logs/configurator.log||
Requests that the Configurator receives from the REST client and the Web interface.
A record of each request received from the Web interface. Each log entry also includes the request URL, timestamp, and exceptions. No sync actions are recorded.
|/opt/vmware/horizon/workspace/logs/connector-dir-sync.log||Messages related to directory sync.|
|Service Logs (horizon.log)||/opt/vmware/horizon/workspace/logs/horizon.log||
The service log records activity that takes place on the VMware Identity Manager appliance, such as activity related to entitlements, users, and groups.
|Unified Catalog Logs (greenbox_web.log)||/opt/vmware/horizon/workspace/logs/greenbox_web.log||Records activity related to the unified catalog.|
- Log in to the VMware Workspace ONE Access appliance configuration page at https://identitymanagerURL:8443/cfg/logs.
- Click Prepare log bundle.
- Download the bundle.