If VMware Identity Manager does not start properly after an upgrade, you can roll back to a previous instance.

Problem

After you upgrade VMware Identity Manager, it does not start correctly. You reviewed the upgrade error logs and ran the upgrade command again but it did not resolve the issue.

Cause

Errors occurred during the upgrade process.

Solution

  • Revert to one of the snapshots you took as a backup of your original VMware Identity Manager instance and external database, if applicable. For information, see the vSphere documentation.