You can collect a bundle of log files to send to VMware support. You obtain the bundle from the connector configuration page.
The following log files are collected in the bundle.
|Component||Location of Log File||Description|
|Apache Tomcat Logs (catalina.log)||/opt/vmware/horizon/workspace/logs/catalina.log||
Apache Tomcat records messages that are not recorded in other log files.
|Configurator Logs (configurator.log)||/opt/vmware/horizon/workspace/logs/configurator.log||
Requests that the Configurator receives from the REST client and the Web interface.
A record of each request received from the Web interface. Each log entry also includes the request URL, timestamp, and exceptions. No sync actions are recorded.
|/opt/vmware/horizon/workspace/logs/connector-dir-sync.log||Messages related to directory sync.|
VMware Identity Manager records activity that takes place on the workspace-va appliance, such as activity related to entitlements, users, and groups.
- Log in to the connector configuration page at https://connectorURL:8443/cfg/logs.
- Click Prepare log bundle.
- Download the bundle and send it to VMware support.