You can use the updateoffline.hzn script to perform an offline upgrade of the VMware Identity Manager connector virtual appliance. Download the offline upgrade package from the VMware Identity Manager product download page to use with the script.

The script verifies that the upgrade package matches the product. For example, if you are upgrading the connector virtual appliance and you use the service upgrade package instead of the connector upgrade package, the script results in an error.


  1. Locate the updateoffline.hzn script.

    In versions 2017.12.1.0 and later, the script is available from the following path:


    Note: To use the updateoffline.hzn script with a version earlier than 2017.12.1.0, you can download the script from KB article 2147931 on
  2. Download the file from the VMware Identity Manager product download page on
    The recommended location for saving the file is /var/tmp.
  3. Run the updateoffline.hzn script as the root user.
    /usr/local/horizon/update/updateoffline.hzn [-r] -f upgradeFilePath
    -f upgradeFilePath Upgrade the appliance using upgradeFilePath. upgradeFilePath must be an absolute path. Required
    -r Reboot after upgrade. Optional
    -h Displays the script usage. Optional
    For example:

    /usr/local/horizon/update/updateoffline.hzn -f /var/tmp/

  4. If you did not use the -r option with the script, restart the virtual appliance after upgrade is complete.