The VMware Identity Manager log files can help you debug and troubleshoot. The log files listed below are a common starting point. Additional logs can be found in the logs directory.

Table 1. Log Files
Component Location of Log File Linux Location of Log File Windows Description
Identity Manager Service Logs /opt/vmware/horizon/workspace/logs/horizon.log <INSTALL_DIR>\opt\vmware\horizon\workspace\logs\horizon.log Information about activity on the service, such as entitlements, users, and groups.
Configurator Logs /opt/vmware/horizon/workspace/logs/configurator.log <INSTALL_DIR>\opt\vmware\horizon\workspace\logs\configurator.log Requests that the Configurator receives from the REST client and the web interface.
Connector Logs /opt/vmware/horizon/workspace/logs/connector.log <INSTALL_DIR>\opt\vmware\horizon\workspace\logs\connector.log A record of each request received from the Web interface. Each log entry also includes the request URL, timestamp, and exceptions. No sync actions are recorded.
/opt/vmware/horizon/workspace/logs/connector-dir-sync.log InstallDirectory\IDMConnector\opt\vmware\horizon\workspace\logs\connector-dir-sync.log Messages related to directory sync.
Update Logs /opt/vmware/var/log/update.log



A record of output messages related to update requests during an upgrade of VMware Identity Manager.

The files in the /opt/vmware/var/log/vami directory are useful for troubleshooting. You can find these files on all virtual machines after an upgrade.

Apache Tomcat Logs /opt/vmware/horizon/workspace/logs/catalina.log <INSTALL_DIR>\opt\vmware\horizon\workspace\logs\catalina.log Apache Tomcat records of messages that are not recorded in other log files.