When the VMware Identity Manager virtual appliance is configured behind a load balancer, you must establish trust between the load balancer and VMware Identity Manager. In addition to copying the VMware Identity Manager root certificate to the load balancer, you must copy the load balancer root certificate to VMware Identity Manager.


  1. Obtain the load balancer root certificate.
  2. In the VMware Identity Manager console, select the Appliance Settings tab, then click VA Configuration > Manage Configuration.
  3. In the dialog box that appears, enter the admin user password.
  4. Select Install SSL Certificates > Trusted CAs.
  5. Paste the load balancer root certificate into the Root or Intermediate Certificate text box.

    add certificate

  6. Click Add.