You can configure the user attribute mapping between the Workspace ONE UEM directory and the Workspace ONE Access directory.

The User Attributes page in the Workspace ONE Access console Settings page lists the default directory attributes that are mapped to Workspace ONE UEM directory attributes. Attributes that are required are marked with an asterisk. Users missing a required attribute in their profile are not synced to the Workspace ONE Access service.
Table 1. Default Workspace ONE UEM Directory Attributes Mapping
Workspace ONE Access User Attribute Name Default Mapping to Workspace ONE UEM User Attribute
userPrincipalName userPrincipalName
distinguishedName distinguishedName
employeeID employeeID
domain Domain
disabled (external user disabled) disabled
phone telephoneNumber
lastName lastname*
firstName firstname*
email Email*
userName username*