Syncing Directory-Based Accounts from Your Workspace ONE UEM Directory Service

Directory-based account access is used when your organization's existing directory service is integrated with Workspace ONE UEM. The directory-based users are synchronized to the Workspace ONE Access directory.

In the Workspace ONE Access console, you create a directory and specify the connection details. You configure the user attribute mapping between the Workspace ONE UEM directory and the Workspace ONE Access directory. See the Directory Integration with Workspace ONE Access guide for detailed information about configuring a directory in the Workspace ONE Access service.

In the Workspace ONE UEM console, you configure the Workspace ONE Access settings to establish a connection between your organization group instance of the Workspace ONE UEM directory and Workspace ONE Access directory.

Synchronization of directory information between Workspace ONE UEM and Workspace ONE Access occurs on the same schedule as the Workspace ONE UEM directory sync. Users are also synced to the Workspace ONE Access service immediately when an administrator manually adds a user or from a bulk import.