You can register your email domain in the auto discovery service to make it easier for end users to access their apps portal through the Workspace ONE Intelligent Hub application. End users enter their email address instead of the organization's URL.

When the email domain of the organization is registered for auto discovery, end users enter only their email address in the sign-in page to access their apps portal. For example, they enter

When auto discovery is not used, the first time that end users open the Workspace ONE Intelligent Hub app, they must provide the complete organization URL. For example, they enter

An email message with an activation-token is sent to your email address on the domain. To activate the domain registration, you enter the token in the Auto Discovery page and verify that the domain you registered is your domain.

If you set up Auto Discovery in Workspace ONE UEM, you do not need to set it up again in the Workspace ONE Access service.

Note: To set up auto discovery for Workspace ONE Access on-premises deployments, you must log in to the Workspace ONE Access console as the local admin. You enter the Workspace ONE UEM ID and password that you created in the Workspace ONE UEM website,


  1. In the Workspace ONE Access console Settings > Auto Discovery page, add the new email domain information.
    In the Email Domain text box, enter your organizations email domain to register.
    In the Confirmation Email Address text box, enter an email address on that email domain to receive the verification token in the email.
  2. Click Add.
    The status of this email domain registration is marked Pending. You can have only one pending email domain at a time.
  3. Navigate to the email and copy the activation token that is in the message.
  4. Return to the Settings > Auto Discovery page and paste the token in the Activation Token text box.
  5. Click Verify to register the domain.
  6. After the domain is registered, go to the Settings > Login Preferences page and enable Enter an Email Address to Sign in to Workspace ONE Intelligent Hub app.
    Users can enter their email address to sign into the Workspace ONE Intelligent Hub app and auto discovery is used to find the user.


The email domain is registered and is added to the list of registered email domains on the Auto Discovery page.

End users can now enter their email address in the Workspace ONE Intelligent Hub app to access their app portal.

What to do next

If you have more than one email domain, add another email domain to register.