Add the required roles and features to Windows Server 2016 to prepare for Integration Broker installation. The Integration Broker is required for the Citrix integration with Workspace ONE Access.

Note: The steps in this procedure refer to the Windows Server 2016 user interface. For Windows Server 2012 R2, see Add Roles and Features to Workspace ONE Access Integration Broker Server (Windows Server 2012 R2).


  • Verify that the Windows Server is installed with the latest updates.
  • Create an application pool, if necessary. You can use the default application pool or create an application pool that is dedicated to Integration Broker.


  1. Select Start > Server Manager.
  2. In Server Manager, select Manage > Add Roles and Features.
  3. In the Add Roles and Features wizard, click Next until the Server Roles page appears.
  4. In the Server Roles page, select the following roles.
    • File and Storage Services
      • Storage Services
    • Web Server (IIS)
      • Web Server

        Web Server Selections screenshot

      • Management Tools

        Management Tools selections screenshot

  5. Click Next.
  6. In the Features page, select the following features.
    • .NET Framework 3.5 Features
      • .NET Framework 3.5 (includes .NET 2.0 and 3.0)
      • HTTP Activation

        When you select HTTP Activation, a dialog box appears prompting you to confirm features that are required for HTTP Activation. Click Add Features.

        .NET Framework 3.5 screenshot

    • .NET Framework 4.6 Features
      • .NET Framework 4.6
      • ASP.NET 4.6
      • WCF Services
        .NET Framework 4.6 screenshot

    • Group Policy Management
    • IIS Hostable Web Core
    • Management OData IIS Extension
    • Media Foundation
    • Message Queueing
      • Message Queuing Services

      selected features screenshot

    • Remote Server Administration Tools
    • SMB 1.0/CIFS File Sharing Support
    • Telnet Client
    • Windows Defender Features
      selected features screenshot

    • Windows PowerShell
    • Windows Process Activation Service
    • WinRM IIS Extension
    • Wow64 Support
      selected features screenshot

  7. Click Next and in the Confirmation page, click Install.
  8. When the installation is finished, click Close to close the Add Roles and Features wizard.

What to do next

Install Microsoft Visual J# 2.0 Redistributable Package, if necessary.