Password Authentication with Workspace ONE UEM authenticates using AirWatch Cloud Connector through the Workspace ONE UEM service. You enable this User Password Authentication through Workspace ONE UEM in the Components > Workspace ONE UEM Integration page in the Workspace ONE Access console.

Note: You install ACC and configure the ACC component in Workspace ONE UEM. After the ACC is installed and configured, you integrate the Workspace ONE UEM directory services with Active Directory. See the VMware Workspace ONE UEM Directory Services Guide for information about enabling the directory services.

To implement ACC authentication for Workspace ONE Intelligent Hub app in the Workspace ONE Access console, the Password (for Workspace ONE UEM) authentication method is associated to a built-in identity provider.

After you associate the authentication methods in the built-in identity provider, you create access policies to apply to this authentication method.

Important: When the AirWatch Cloud Connector software is upgraded, make sure that you update the Workspace ONE UEM integration configuration in the Workspace ONE Access console. This also updated the Password (with Workspace ONE UEM) authentication method configuration.


  1. In the Workspace ONE Access console Integrations > Authentication Methods page, select Password (with Workspace ONE UEM) and click CONFIGURE.
  2. Review the configuration.
    Option Description
    Enable Workspace ONE UEM Password Authentication When enabled Workspace ONE UEM password authentication is available as an authentication method.
    Workspace ONE UEM Admin Console URL Pre-populated with the Workspace ONE UEM URL.

    Workspace ONE UEM API Key

    Pre-populated with the Workspace ONE UEM Admin API key.

    Workspace ONE UEM Group ID Pre-populated with the organization group ID.
    Number of authentication attempts allowed The maximum number of failed login attempts when using the Workspace ONE UEM password for authentication. No more login attempts are allowed after the failed log ins reach this number. The Workspace ONE Access service tries to use the fallback authentication method if it is configured. The default is five attempts.
  3. Click SAVE.

What to do next

Enable Password (with Workspace ONE UEM) as an authentication method in a built-in identity provider. See Configure a Built-in Identity Provider in Workspace ONE Access.