In the Workspace ONE Access console, you can enable the VMware Verify service as the second authentication method when two-factor authentication is required.

You configure two-factor authentication in the access policy rules to require users to authenticate using two authentication methods.

Users install the VMware Verify application on their devices and provide a phone number to register their device with the VMware Verify service. The device and phone number are also registered in the User & Groups user profile in the Workspace ONE Access console.

Users enroll their account once when they sign in using password authentication first and then enter the VMware Verify passcode that displays on their device. After the initial authentication, users can authenticate through one of these three methods.

  • Push approval with OneTouch notification. Users approve or deny access from Workspace ONE Access with one click. Users click either Approve or Deny on the message that is sent.
  • Time-based One Time Password (TOTP) passcode. A one-time passcode is generated every 20 seconds. Users enter this passcode on the sign-in screen.
  • Text message. Phone SMS is used to send a one-time verification code in a text message to the registered phone number. Users enter this verification code on the sign-in screen.