When you receive notification that your Workspace ONE Access directory sync did not complete because of a safeguard violation, you can override the safeguard setting and complete the sync.


  1. In the Workspace ONE Access console, go to the Identity & Access Management > Manage > Directories page.
  2. Click the directory that did not complete the sync.
  3. On the left of the page, click Sync and select Sync without Safeguards.


The directory sync is run and the safeguard threshold settings are ignored for this sync session only.