Before creating the Workspace ONE Access directory, review the User Attributes page and specify which default attributes are required and add additional attributes if needed.

When you configure the User Attributes page before any directory is created, you can change default attributes from required to not required, mark attributes as required, and add custom attributes.

After a directory is created, you can change a required attribute not to be required, and you can add and delete custom attributes. You cannot change an attribute to be a required attribute.


  1. In the Workspace ONE Access console, go to the Identity & Access Management > Setup > User Attributes page.
  2. In the Default Attributes section, review the required attribute list and make appropriate changes to reflect which attributes should be required.
  3. In the Add other attributes to use section, add other attributes to sync to the directory, if necessary.
  4. Click Save.