After you set up a directory in the Workspace ONE Access service, you can view and modify the directory configuration and sync settings from the Identity & Access Management > Manage > Directories page. After you make changes, you can trigger a manual sync or wait for the next scheduled sync run for the changes to take effect.

Examples of settings you can update include setting up sync safeguards, modifying user and group DNs to sync, changing the sync schedule, and changing the failover order of Directory Sync service instances associated with the directory.

You can also monitor the sync status for the directory and troubleshoot problems that occur. Sync logs provide detailed information such as the number of users and groups added during a sync run, the Directory Sync service instance used, and any alerts that were raised.