You can organize resources into logical categories to make it easier for users to locate the resource they need in their user portal from a browser or in the VMware Workspace ONE® Intelligent Hub app on devices.

When you create categories consider the structure of your organization, the job function of the resources, and type of resource. For example, you might create a category called HR and another category called Benefits. Assign HR to all the HR resources in your catalog. Also assign Benefits to a specific HR benefit resource you prefer your users to use. You can also assign more than one category to a resource. For example, the resources in the preceding example can also be in a Sales category.

A predefined category called Recommended is available in the catalog. In the Intelligent Hub app and web portal, a Recommended section displays the preferred applications that you categorized as recommended. Users select the apps to use and can mark them as favorites. These apps display in the Favorites section on the Hub Catalog page.