The setting Show the System Domain on Login Page is enabled by default in the admin console Settings > Login Preferences page. Users are presented with the domain drop-down selection menu that lists all Active Directory domains integrated with the Workspace ONE Access server and the local system domain.

When the Workspace ONE Access service contains a single Active Directory domain, users do not see the drop-down menu. They are prompted for their credentials to log in.

If you deselect the Show the System Domain on Login Page setting, the system domain entry is removed from the domain drop-down menu. When the system domain is not displayed in a drop-down menu and the system domain admin user is required to log in, the option to log in depends on whether you are deployed on-premises or as a cloud tenant.

  • For cloud tenant deployments, you can use the break-glass URL <yourFQDN>/SAAS/login/0 to enter system domain admin credentials.
  • For on-premises deployments, you must enable the break-glass URL on the appliance to access the <yourFQDN>/SAAS/login/0 URL. See Workspace ONE Access Security Settings Guidelines.