In the Zero Touch Portal, add enrollment configurations that should be applied on the device as soon as the Workspace ONE Intelligent Hub is downloaded.

Note:

Zero Touch enrollment is only supported on Android 8.0 (Oreo) devices. For Sarmsung devices, use Knox Mobile Enrollment.

To configure the portal:

  1. Navigate to the Configurations tab and click the +.

  2. Enter the following details for enrollment:

    Setting

    Description

    Configuration Name

    Enter a name for this configuration.

    EMM DPC

    Select 'Workspace ONE Intelligent Hub'.

    This will ensure that the Workspace ONE Intelligent Hub is downloaded as part of factory setup

    DPC Extras

    Enter the enrollment credentials that will be configured in the Workspace ONE Intelligent Hub. You can include the Workspace ONE UEM console Server URL, Group ID, enrollment username, and password.

    End user provisions device:

    In this scenarios, exclude the username and password and the user enters them at device setup when prompted.

    {  "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "serverurl": "https://airwatch.console.com", "gid": "groupID"} }

    For Zero touch enrollment:

    This scenario is recommended if all devices are being staged to a single user or the enrollment username and password is known.

    {  "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "serverurl": "https://airwatch.console.com", "gid": "groupID", "un":"username", "pw":"password" } }

    Company Name

    Enter your organization name.

    Contact E-mail

    Enter the email that end users should contact if they run into issues.

    Contact Phone

    Enter the phone number that end users should call if they run into issues.

    Custom Message

    Enter a custom message to show to end users prior to downloading the Workspace ONE Intelligent Hub.

  3. Select Apply.

  4. Assign configurations under the Devices tab by selecting the enrollment configuration that should be applied to the device.

    You will need to work with your carrier/ device reseller to retrieve IMEI and serial numbers for your devices.