The Hub-based enrollment process secures a connection between macOS devices and your Workspace ONE UEM environment. Install the Workspace ONE Intelligent Hub application to facilitate enrollment and enable real-time management and access to relevant device information.

Download the Workspace ONE Intelligent Hub from As soon as the Workspace ONE Intelligent Hub is installed, the device begins prompting the user for enrollment authentication.

  1. Navigate to and download the Workspace ONE Intelligent Hub application on the device.

  2. Open the pkg file and follow the prompts to install the application. An Workspace ONE UEM authentication window appears.

  3. Enter the credentials as required.

    You may be notified at this time if your user account is not allowed or blocked because your account is blacklisted and not approved for enrollment.

  4. Follow the prompts in the Workspace ONE Intelligent Hub.

    1. For devices running macOS 10.13.1 and below, proceed to step 7.

    2. For devices running macOS 10.13.2 and above, proceed to step 6.

  5. The device switches to the System Preferences page. Continue to follow the on-screen prompts.

  6. Enter admin username and password to install the MDM profile.

  7. Once the process is completed, the Workspace ONE Intelligent Hub shows an Enrollment Complete screen and the device immediately begins receiving configurations assigned by the administrator.

  8. Quit the enrollment app.