The Workspace ONE UEM infrastructure collects and stores many types of user-generated data. The following matrix matches each data type to the platforms and operating systems from which the data can be collected.

Use this matrix to determine which data collection is necessary for your deployment. Workspace ONE UEM also defines optional data that you can collect, such as Bluetooth MAC. You can configure these options and assign privacy settings by ownership type: dedicated corporate, shared corporate and employee owned.

Android

Apple iOS

macOS

Windows Rugged

Windows Phone

Windows 7

Windows Desktop

Application Tracking

View installed internal apps

X

View app versions

X

Capture app status

X

X

X

Certificates

View list of installed certificates

X

X

✓*

Asset Tracking

Device Name

Device UDID

Phone Number

X

X

IMEI/MEID Number

X

X

Device serial number

IMSI number

X

X

X

Device model

X

X

Device model name (Friendly)

X

X

X

Manufacturer

X

X

OS Version

OS Build

X

Firmware/kernel version

X

X

X

X

X

X

Track device errors

X

X

Device Status

Battery available

Battery capacity

X

X

Memory available

X

X

Memory capacity

X

X

Location

GPS tracking

✓**

X

Network

Wi-fi IP Address

Wi-fi MAC

Wi-fi signal strength

X

X

X

Carrier Settings version

X

X

X

X

X

Cell signal strength

X

X

X

X

X

X

Cell technology (none, GSM, CDMA)

X

X

X

X

X

Current MCC

X

X

X

X

X

Current MNC

X

X

X

X

X

SIM card number

X

X

X

SIM carrier network

X

X

X

X

X

Subscriber MNC

X

X

X

X

X

Bluetooth MAC

X

X

Show IP addresses

X

X

Show LAN adapters

X

X

X

X

X

Show MAC address

X

X

Roaming

Detect roaming status

X

X

X

X

Disable Push notifications when roaming

X

X

X

X

X

X

Voice roaming enabled (allowed)

X

X

X

X

X

X

Data Usage

Track data usage through cell network

X

X

X

X

X

Track data usage through Wi-fi network

X

X

X

X

X

X

X

Calls

Track call history

X

X

X

X

X

X

Messages

Track SMS history

X

X

X

X

X

X

Cellular Status

Current Carrier network

X

X

X

X

Current network status

X

X

X

X

X

Remote View

Remotely control device

X

X

Screen capture (save, email, print, etc.)

X

X

Screen sharing (remote view within apps)

X

X

File Manager

Access device file manager

X

X

Access device registry manager

X

X

X

X

Copy files

X

X

Create folders

X

X

Download files from device

X

X

Move files

X

X

Rename folders and files

X

X

Upload files to device

X

X

✓ - Can be collected

X - Cannot be collected

✓* - Can be collected on Workspace ONE Intelligent Hub deployments

✓** - Can be collected on Workspace ONE Intelligent Hub or iOS 9.3+Supervised Mode deployments