Install and setup the Microsoft certificate authority (CA) for direct integration with Workspace ONE UEM over the NDES/SCEP/MSCEP protocol.

In order for Workspace ONE UEM to use a certificate in a profile, which is used to authenticate a user, an enterprise certificate authority does not need to be set up in the same domain as the Workspace ONE UEM server.

There are several methods for Workspace ONE UEM to retrieve a certificate from the certificate authority. Each method requires the basic installation and configuration described in this documentation. Sample CA Configurations are shown below in the Workspace ONE UEM SaaS environment. Configurations will differ in on-premises environments.

  • Workspace ONE UEM to NDES/SCEP/MSCEP and then to Certificate Authority

  • Workspace ONE UEM to AirWatch Cloud Connector, then to NDES/SCEP/MSCEP, and then to Certificate Authority

  • On-Premises DS and NDES in the DMZ with Internal Workspace ONE UEM and CA

  • On-Premises with All Servers Internal and SCEP Proxy


The following requirements must be met prior to proceeding with the protocol configuration.
  • Compatibility with the MS server running the protocol:
    • NDES is only available in the Enterprise version of Microsoft Server 2008, 2008 R2, and 2012 or 2016 Standard or Enterprise.
    • SCEP or MSCEP is available in versions older than Microsoft Server 2008.
  • A Certificate Authority (CA) installed, configured, and made available to the NDES/SCEP/MSCEP server.
    • The CA and NDES/SCEP/MSCEP can be installed on the same server or on different servers. If NDES/SCEP/MSCEP is to be installed on the same server as the CA, the installation of the CA must be completed first and the server rebooted prior to installing NDES/SCEP/MSCEP.
  • The following certificate templates are needed during NDES/SCEP/MSCEP setup and service certificate renewal:
    • Exchange Enrollment Agent (Offline request)
    • CEP Encryption
      Note: It is possible for all of the following accounts to be the same account. However, there are security concerns if a single account is used.
Connection Requirements
  • SCEP endpoint must be accessible from the device in order for certificate enrollment to complete.
    • The exception to this requirement is when you utilize the Enable Proxy option in the Certificate Authority - Add/Edit page for non-generic SCEP protocol usage.
  • An Admin Account must exist in the domain. This account is used to install the NDES/SCEP/MSCEP role service and must meet the following requirements.
    • Member of the Local Administrators group (Standalone Installation)
    • Member of the Domain Admins group (Enterprise)
    • ‘Enroll’ permissions on NDES/SCEP/MSCEP service certificate templates (Enterprise).
  • A Service Account must exist. It is used by the NDES/SCEP/MSCEP application pool and must meet the following requirements.
    • Member of the local IIS_USRS group. Role installation will fail if this is not present.
    • ‘Request’ permission on the configured CA.
    • ‘Read’ and ‘Enroll’ permissions on configured device certificate templates.
    • A Service Principal Name (SPN) must be added by using: SetSpn –a HTTP/<ComputerName> <AccountName>.
  • <ComputerName> is the name of the computer where NDES/SCEP/MSCEP is installed.
  • <AccountName> is the computer account name when NetworkService is used, or the domain user account when a custom application pool identity is configured.
  • The Device Administrator account used to request password challenges from NDES/SCEP/MSCEP must meet the following requirements.
    • ‘Enroll’ permissions on all configured device certificate templates (Enterprise).
    • Member of the Local Administrator group (standalone).


  1. Install the Microsoft CA role.
    1. Add the ADCS role.
      1. Click the Server Manager icon next to the Start button to open the Server Manager window.
      2. Click Roles in the left pane.
      3. Click Add Role in the right pane. An Add Roles Wizard window displays.
      4. Under Server Roles, select the Active Directory Certificate Services checkbox.
      5. Click Next.
      6. Select the Certification Authority checkbox and then select Next.
      7. Select Enterprise and then select Next.
      8. Select Root CA and then select Next.
    2. Define CA private key settings.
      1. Select Create a new private key and then select Next.
      2. Select your preferred Key character length (for example 4096).
      3. Select your preferred algorithm (for example SHA256) from the Select the hash algorithm for signing certificates issued by the CA and then select Next.
      4. Click Common name for this CA and enter the name of the CA or use the default CA displayed and then select Next.

        Make note of the name of the CA server. You will need to enter this information in Workspace ONE UEM when setting up access to the CA.

      5. Select the desired length of time under Set the validity period for the certificate generated for this CA and then select Next.

        The length of time you select is the validity period for the CA, not the certificate. However, when the validity for the CA expires, so does the certificate.

    3. Configure the ADCS certificate database.
      1. Click Next to accept the default information in the Configure Certificate Database screen.
      2. Click Next to accept the Confirm Installation Selections screen.
      3. Click Install. The installation begins. After the installation completes, the Installation Results window displays.
      4. Click Close.
  2. Set permissions for the NDES/SCEP/MSCEP Admin Account.
    1. Launch the Certification Authority Console from the Administrative Tools in Windows.
    2. Right-click the server name and select Properties.
    3. Select the Security tab.
    4. Click Add. The Select Users, Computers, Service Accounts, or Groups dialog box displays.
    5. Click within the Enter the object names to select field and type the name of the SCEP Admin Account.
    6. Click OK. The CA Properties dialog box displays.
    7. Select the SCEP Admin Account from the Group or user names list.
    8. Select the Manage CA permission Allow checkbox.
    9. Select the Request Certificates permission Allow checkbox.
    10. Click OK.
  3. Set the Read and Enroll permissions on the certificate template for the NDES/SCEP/MSCEP Service Account and the Device Administrator.
    1. Launch the Certificate Templates Console by running certtmpl.msc from the Windows Desktop.
    2. Right-click the required template and select Properties. The example here is ‘MobileUser’ from the CA Setup Document.
    3. Select the Security tab.
    4. Click Add. The Select Users, Computers, Service Accounts, or Groups dialog box displays.
    5. Click within the Enter the object names to select field and type the name of the Service Account.
    6. Click OK. The Properties dialog box displays.
    7. Select the Service Account from the Group or user names: list.
    8. Select the Read permission Allow checkbox.
    9. Select the Enroll permission Allow checkbox.
    10. Click OK.
  4. Install the NDES/SCEP/MSCEP role.
    1. Launch the Server Manager on the server to be used as the NDES/SCEP/MSCEP server.
    2. Select Roles.
    3. Click Add Roles. The Add Roles Wizard displays.
    4. Click Next. The Select Server Roles dialog box displays.
    5. Select Active Directory Certificate Services.
    6. Click Next. The Select Role Services dialog box displays.
    7. Clear the Certification Authority checkbox.
    8. Select Network Device Enrollment Service (or SCEP/MSCEP).
    9. Click Next.
    10. Click Select User. The user selected MUST be in the local IIS_USRS Group.
    11. Enter the Username and Password for the account NDES/SCEP/MSCEP Admin Account.
    12. Click Next. The Specify CA for Network Device Enrollment Service (or SCEP/MSCEP) dialog displays.
    13. Select CA Name.
    14. Click Browse.
    15. Select the CA in the Select Certification Authority dialog.
    16. Click OK.
    17. In the Specify Registration Authority dialog box, select Next.
    18. In the Configure Cryptography for Registration Authority dialog box, select Next.
    19. Navigate through any additional required services or roles and then select Install and Next.
  5. Specify the NDES/SCEP/MSCEP template.
    NDES/SCEP/MSCEP is designed to only use one template from the certificate authority. This template is specified in the registry and must be edited using Registry Editor.
    1. Launch the Registry Editor by running regedit.exe from the Windows Desktop.
    2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Cryptography\MSCEP (or NDES/SCEP).
    3. Right-click the General Purpose Template and select Modify.
    4. Replace the value IPSECIntermediateOffline with the template name being used.

    5. Close the Registry Editor.
    6. Restart Internet Information Services by opening a command prompt and running iisreset.
  6. Configure IIS to allow for large query strings.

    When the device requests a certificate from NDES/SCEP/MSCEP, it sends a string of over 2700 characters as part of the request. This string is larger than the default size for query strings and will result in a 404.15 error. The default query string length must be increased to accommodate this large string.

    1. Open a command prompt from the Windows Desktop.
    2. Enter c:\windows\system32\inetsrv\appcmd.exe set config -section:system.webServer/security/requestFiltering /requestLimits.maxQueryString:"3072" /commit:apphost.
  7. Configure the CA and the certificate template in Workspace ONE UEM so that Workspace ONE UEM can retrieve a certificate from a CA.
    1. Configure the CA.
      1. Log in to the Workspace ONE UEM console as a user with Workspace ONE UEM admin privileges, at minimum.
      2. Navigate to System > Enterprise Integration > Certificate Authorities.
      3. Click Add.
      4. Enter details about the CA:
        • Select ‘Microsoft ADCS’ from the Authority Type drop-down menu. Configure this setting first, because dependent settings appear.
        • Enter the Name and Description of the new certificate authority.
        • Select the Protocol: ADCS or SCEP.
        • Select the Version: NDES 2008/2012 or SCEP 2003.
        • Enter the URL of the CA server in the SCEP URL field.
        • Select the Challenge Type that reflects whether a challenge phrase is required for authentication.
          • If you want basic authentication, select Static and enter an authentication phrase consisting of a singular key or password that is used to authenticate the device with the certificate enrollment URL.

          • To enable a new challenge to be generated for every SCEP enrollment request, select Dynamic.

        • Enter the Challenge Username/Challenge Password. This user-name and password combination is used to authenticate the device making the request.

          For additional security, upload a certificate under Challenge Client Certificate for Workspace ONE UEM to present when fetching the dynamic challenge from the SCEP endpoint.

        • Complete the SCEP Challenge URL field with a URL in the following format: http://host/certsrv/mscep_admin/.
        • Advanced Options
          • Enter the SCEP Challenge Length, which represents the number of characters in the challenge password.
          • Enter the Retry Timeout, which is the time the system waits between retries.
          • Enter the Max Retries When Pending, which is the maximum number of retries the system allows while the authority is pending.
          • With Enable Proxy checked, Workspace ONE UEM acts as a proxy between the device and the SCEP endpoint defined in the CA configuration.
        • Click Test Connection. If you select Save before Test Connection, a “Test is unsuccessful” error displays.
      5. Click Save.
    2. Configure the certificate template.
      1. Click the Request Templates tab.
      2. Click Add.
      3. Enter the following details about the template in the remaining fields:
        • Enter the template Name and Description.
        • Select the certificate authority that was just created from the Certificate Authority drop-down box.
        • Enter the distinguished name in the Subject Name field. The text entered in this field becomes the Subject of the certificate, which lets the network administrator determine which devices receive the certificate.

          A typical entry in this field is “CN={EnrollmentUser}” or “CN={DeviceUid}” where the {} fields are Workspace ONE UEM lookup values.

          If you select Automatic Certificate Renewal for the certificate, CN=sceprenew-{GUID} get’s automatically added in backend. CA needs to issue certs with retaining this attribute.

        • Select the private key length from the Private Key Length drop-down menu.

          This value is typically 2048 and should match the setting on the certificate template that is being used by NDES/SCEP/MSCEP.

        • Select the applicable Private Key Type.

          This value can be Signing, Encryption, or both, and the value should match the certificate template being used by NDES/SCEP/MSCEP.

        • You may optionally select any of the following:
          • If Workspace ONE UEM automatically renews the certificate when it expires, select Automatic Certificate Renewal. Enter the number of days before expiration that Workspace ONE UEM automatically reissues a certificate to the device in the Auto Renewal Period (days) field .
          • Select Publish Private Key if the certificate is published to Active Directory or any other customer web service. Then select the proper destination by selecting the appropriate Private Key Destination, either Directory Services or a Custom Web Service.
          • Click Add to the right of Eku Attributes to insert an object identifier (OID) that represents any additional extended key usages that may be required. You may add multiple Eku Attributes to fit your needs.
          • Select Force Key Generation On Device to generate a public and private key pair on the device itself. This setting improves CA performance and security.
      4. Click Save.
  8. Confirm and test the installation and the configuration.

    Testing of the installation and configuration can be performed by browsing to the NDES/SCEP/MSCEP webpage, entering the service account credentials, and confirming the presence of a challenge.

    1. Open a web browser and navigate to http://<servername>/certsvr/mscep_admin/ where <servername> is the name of the server running NDES/SCEP/MSCEP. If confirmation and testing is being run from the NDES/SCEP/MSCEP server, the <servername> can be “localhost”.
    2. Enter the NDES/SCEP/MSCEP Service Account username and password if prompted.
      1. This is a basic authentication prompt which is used to make GetChallenge for NDES. Basic Authentication needs to be added to IIS to support this authentication.
    3. The webpage shows a thumbprint and a password if configured properly. If a problem exists with either the authentication of the Service Account or the template, an error displays.

What to do next

Review some tips and troubleshooting steps for the integration.
  • When configuring the certificate password settings, Workspace ONE UEM recommends using the default setting (dynamic password mode).
  • Although Workspace ONE UEM supports the use of the registry setting for Single Password mode, Workspace ONE UEM does not recommend using the setting. The “Single Password” mode sets a static challenge password all devices can use which can expose security vulnerabilities.
  • If the NDES/SCEP/MSCEP challenge cache is full, (an issue which could arise when publishing a profile, for example), edit the cache value by:
    1. Run regedit.exe to edit the PasswordMax value.
    2. The PasswordMax value is located at: HKEY_LOCAL_MACHINE\Software\Microsoft\Cryptography\MSCEP (or NDES/SCEP) within the registry.
    3. Increase the PasswordMax value to a number greater than the default value of 5.
  • If you receive a Password Not Present error when installing the SCEP Profile to a device, confirm that the challenge response length setting in the UEM console matches the length setting associated with the certificate.