VMware Workspace ONE Assist enables you to access remotely and troubleshoot devices in real time to keep you productive. With Workspace ONE Assist, end users can accept, pause, and end a remote session at any time for privacy reasons.
The Workspace ONE Assist client also has additional support tools and device information available. The combination of remote control and information allows you to troubleshoot any issues on devices quickly and accurately.
Workspace ONE Assist is already configured for SaaS customers who have purchased the upgrade.
Workspace ONE Assist requires devices to have the Workspace ONE Intelligent Hub and the Remote Management client installed.