Most users typically deploy the Workspace ONE Assist server in an enterprise network to facilitate the communication between the various components.

Without Load Balancer

This sample diagram is a typical deployment without the use of a load balancer.

1. Queue RM Command. 6. Request Assist Session URL.
2. Queuing Command to Connect to Assist Server. 7. Admin Joins Assist Session.
3. Confirm Command. 8. Device Joins Assist Session.
4. Create Assist Session. 9. Send Commands/Get Frames.
5. Send Session URL.

With Load Balancer

This sample diagram is a typical deployment that includes a load balancer. For more information, see Integrate a Load Balancer to Your Deployment.

CAP Servers contain Core Services, Application Services, and Portal Services and can be load balanced.

CP Servers cannot be load balanced with the F5 since they use built-in software load balancing.

1. Queue RM Command. 6. Request Assist Session URL.
2. Queuing Command to Connect to Assist Server. 7. Admin Joins Assist Session.
3. Confirm Command. 8. Device Joins Assist Session.
4. Create Assist Session. 9. Send Commands/Get Frames.
5. Send Session URL.