You can use the View Logs feature to access available log files pertaining to applications that use the Workspace ONE SDK framework. Log types include all logs, crash logs, and application logs. With this feature, you can download or delete logs.

Filter options using the Log Type and Log Level menus so that you can find the type or amount of information to research and troubleshoot applications that use the SDK framework.

Procedure

  1. Navigate to Apps & Books > Applications > Native and select the Internal tab.
  2. Select the application and then select More > View > Logs option from the actions menu.
  3. Select desired options depending on if you want to act on specific devices (selected) or to act on all devices (listed).
    Setting Description
    Download Selected Download selected logs with information pertaining to applications that use the Workspace ONE SDK framework.
    Download Listed Download all logs in all pages with information pertaining to applications that use the Workspace ONE SDK framework.
    Delete Selected Delete selected logs with information about applications that use the Workspace ONE SDK framework.
    Delete Listed Delete all logs in all pages with information about applications that use the Workspace ONE SDK framework.