You can integrate a load balancer into a new Workspace ONE Assist configuration, provided you have implemented all the multi-node options during server and database installation.

When you initially run the installer which creates the config.installer file, you are presented with the Database Credentials screen.

Prerequisites

SSL passthrough is required for all server configurations on the load balancer. To address persistence, you must configure the load balancer to use IP or SSL session persistence.

Procedure

  1. For multi-node solutions, you must enter the database server instance name or the database server instance IP address.
  2. You must run the database installation by itself even if you are installing other services on the same server.
  3. The Workspace ONE Assist server requires a host record that points to the internal IP address of the VIP (also known as Virtual IP) for the load balanced pool.
  4. Ensure that each [FQDN] record in the [ApAdmin].[dbo].[Server] table in the database points to the internal IP address of the VIP (also known as Virtual IP) for the load balanced pool.

What to do next

Ensure that you delete the Default Website from IIS once the server is running. See Domain Name Service. See also Troubleshooting, Modify Database Record for Multi-Node Configuration.