Entering an Activation Lock Bypass Code can be useful if the device has been unenrolled from Workspace ONE UEM MDM and you have no means by which to perform a Clear Activation Lock command or device wipe.

Procedure

  1. Navigate to Devices > List View.
  2. Select an iOS device. The Device Details page displays.
  3. Select the More drop-down to see a list of available remote commands.
  4. Select Clear Activation Lock. The Activation Lock Bypass Code displays on the screen.

What to do next

Reactivate the device once factory wiped using MDM. When you reach the Activate iPhone pane in the Setup Assistant, enter the bypass code as the Activation Lock password and leave the Apple ID text box empty.