When the command to rotate the recovery key is initiated, or when the recovery key sample is received, or any event related to the PRK occurs, it can be viewed on the UEM console. The events are tracked as Event Logs in the Troubleshooting tab on the Device Details page.


  1. Navigate to Device > List View and select a macOS device to access the Device Details page.
  2. To view Event Logs and Commands information, select Troubleshooting from the More Actions drop-down menu.