In the UEM console, pre-register the device through the device identifiers (such as serial, udid, and so on) to the directory or basic enrollment user.


  1. Navigate to Devices > Lifecycle > Enrollment Status. Select Add and then select Register Device.
  2. In the User tab, enter a basic user or directory user in the User's Search Text text box and select the user from the search list.
  3. Enable Show Advanced Device Information Options check box and enter the device identifiers of the device.
  4. Select Save.

What to do next

After the pre-registration of the device is complete, the next step is to enroll device to the Workspace ONE UEM single-staging user.