Occasionally you need to troubleshoot your Workspace ONE AirLift deployment. Issues can arise with the communication between services, transitions to modern management, and other areas.

When you are troubleshooting Workspace ONE AirLift, you should first look for the Workspace ONE AirLift log file. You can find the logs at C:\ProgramData\VMware\VMware AirLift\Logs\. You can also use the Support bundle feature in Workspace ONE AirLift to gather the logs, SQL data, and environment information automatically to expedite the troubleshooting process.