Workspace ONE allows the administrators to view the list of logged in users, delete a user and forcefully log out a user from a Shared iPad device.

View Current User List

In Workspace ONE UEM, navigate to Devices > Details View > User List.

List of active user and other users who have used the device is displayed with the last logged in time, name, managed Apple Id and so on.

Manually Delete a User

Some users are configured on Shared iPads but have not logged in for a while or have left the company. Admins can select such users from the list and delete them from the device.

In Device Details > Details View > User List, select a user and click Delete.

You have successfully deleted a user from the Shared iPad Device.

Manually Logout a User

Shared iPad users, when they are idle, they do not appear to be automatically logged out. Workspace ONE enables the admins to manually log out a user. Once the administrator log outs a user, it returns to the main lock screen. The next user can log in and use the Shared iPad later.

To log out a user from Shared iPad, perform the following steps:

  1. In the Workspace ONE UEM, navigate to Devices > Details View > More Actions.
  2. Select Admin.
  3. Select Log Out User.