Workspace ONE UEM can manage internal books for Apple iOS 8+ when you mark the book as Is Managed. These marked assets open in only the iBooks application and not in Safari. Manage options include install books, remove books, and notify devices about books.

Workspace ONE UEM cannot manage internal books on Apple iOS versions 7 and older. These books open in Safari.

Types of Internal Books Workspace ONE UEM Manages

Workspace ONE UEM supports management of internal books in several formats.

  • iBook
  • ePub
  • iBooks authored as PDFs

Access Management Options

Use the several views to access management actions for books in the Workspace ONE UEM console.

  • From the Manage Devices > View Devices page, you can view all the devices assigned to a particular book. Use this page to perform actions from the actions menu like install books and delete books.
  • From the Device Details page, you can view managed internal books and you can install and delete books. Workspace ONE UEM can only manage iBooks for Apple iOS 8+. Device Details is explained in the Workspace ONE UEM Mobile Device Management (MDM) guide.

List View Option Descriptions for Books Management in Workspace ONE UEM

The List View is a central location to sort, filter, and search for data so you can deploy books. Each List View in Resources is slightly different and available functions vary, so the system does not display every option for every book type, internal, public, or purchased.
Table 1. Descriptions of List View Options
Setting Description
Add Book Upload your book to the Workspace ONE UEM console.
Add Order Upload your Apple Volume Purchase Program (VPP) spreadsheet bought using the redemption code method to the UEM console.
Sync Assets Use the Sync Assets option to sync your managed distribution content and licenses.

You cannot access the sync licenses option unless you are in an organization group with an sToken uploaded to it.

Search List Find books by name.
Toggle Filters Display or hide filters.
Refresh Refresh the items in the UI. Use refresh when you edit items and sync purchased books.
Export Export all items on all pages to a CSV file.
  • Platform– Use this option to view books by platform. Currently, Apple iOS is the only supported platform.
  • Status – Use this option to view books by status, Active and Inactive.
  • Categories – Use this option to locate public books specifically for a default or custom category. Find books tagged as Finance, Business, Social Networking, and many other options. This filter is useful for finding large groups of public books.
Actions Menu
  • Deactivate – Prevents devices from receiving the book. However, devices that already have the book, keep it.
  • Delete – Removes a book record from the UEM console.
  • Manage Devices – Offers options management functions for books.
  • Notify Devices – Send a notification to devices concerning the VPP book.
  • User Ratings – Shows the book rating and feedback.
  • View Events – Shows device and console events for books and allows you to export these events as a CSV file.

Install and Remove your Internal Books in Bulk

You can use the Manage Devices option to install and remove many internal books at once and to notify large numbers of iOS devices at once about books. The Status filter helps find devices that have installed or not installed assets.

Complete the following steps to install and remove many internal books at once and to notify large numbers of iOS devices at once about books.
  1. Navigate to Resources > Books > List View and select a tab.
  2. Select the Manage Devices option from the actions menu.
  3. Select from the actions menu or hover and select desired options that act on specific devices (selected and filtered) or act on all devices (listed).
    Table 2.
    Setting Description
    Install (Only Internal) Install an internal book on a single device or on multiple devices.
    Remove (Only Internal) Remove an internal book from a single device or off multiple devices.
    Notify Notify devices about an asset.

    Settings include email, SMS, push, and message template options for sending messages.

Publish Internal Books that are unique to your organization

You can publish books that are unique to your organization, such as the instruction manuals or policy guides, with the internal books section of the Workspace ONE UEM console and the book catalog. If you do not use the Workspace ONE Content, the book catalog offers an alternative method for deployment.

  1. Navigate to Resources > Books > List View, and then select the Internal tab.
  2. Select Add Books.
  3. Select Upload and browse for the applicable file and choose Continue.
  4. Back on the Add Book page, configure description and assignment options for the internal book. Much of the book information automatically populates.
  5. Complete the following Info options.
    Setting Description
    Name Enter the name for the book.
    Identifier Enter a unique identification value for the book.
    Released On Reflects the release date of the book.
    Is Managed Identifies the internal book as managed and marks it to receive management actions. This book opens in only the iBooks application and not in other applications. If you do not select to manage the internal book, device user access the book in Safari.

    This option applies only to books on devices running iOS 8+.

    Managed By View the organization group that controls the file.
    Categories Provide a category type to help identify how the book can help users.
    Change Log Add comments to the text box to keep notes on changes between versions.
  6. Complete the following Description options.
    Description Enter a description of the book that helps you organize the book for your mobile deployment.
    Support URL Enter a URL for the support group that manages suggestions, comments, or issues concerning the book.
    Support Email Enter an email to receive suggestions, comments, or issues concerning the book.
    Support Number Enter a number to receive suggestions, comments, or issues concerning the book.
    Copyright Enter the publication date of the book.
  7. Complete the following options in the Developer Information area.
    Setting Description
    Developer Enter the name of the developer.
    Developer Email Enter the email of the developer so that you have a contact to send suggestions and comments.
    Developer Phone Number Enter a number so that you can contact the developer.
  8. Complete the following options in the Application Cost Information area.
  9. Complete the following Assignment options for Assigned Smart Groups by selecting a smart group.
    Setting Description
    Cost Center Enter the business unit charged for the development of the book.
    Cost Enter cost information for the book to help report metrics concerning your internal book development systems to the organization.
    Currency Select the type of currency that paid for the development, or the currency that buys the book, or whatever is useful for your record keeping.
  10. Select Save & Publish to push internal books to devices immediately through the book catalog.